Privacy Policy

How we collect, use, and protect your data across Beyond Horizon services.

Document: BH-LEGAL-PP-2026
Effective: February 24, 2026
Last Updated: February 24, 2026
Section 01

Overview

Beyond Horizon (“we,” “us,” or “our”) operates the Beyond Horizon website, game client, and associated services (collectively, the “Service”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

Summary: We collect only what we need to run the game and improve your experience. We never sell your personal data to third parties.

Section 02

Data We Collect

Information You Provide

When you create an account, enlist for beta access, or interact with our Service, we may collect:

  • Account information — email address, commander name (display name), password (hashed)
  • Profile data — gameplay preferences, faction affiliation, interest selections
  • Communications — messages you send through in-game chat, support tickets, or forum posts
  • Payment information — processed by our third-party payment provider; we do not store full card numbers

Information Collected Automatically

When you access the Service, we automatically collect certain technical data:

  • Device information — browser type, operating system, screen resolution, hardware capabilities
  • Usage data — pages visited, features used, session duration, interaction events
  • Network data — IP address (used for region detection and security), connection type
  • Game telemetry — in-game actions, fleet compositions, trade activity, and navigation data used to balance game mechanics

Data We Collect During Pre-Enlistment

Data FieldPurposeRetention
Commander NameReserve display name for beta launchUntil account creation or 12 months
Email AddressBeta invitations and development updatesUntil unsubscribe or 12 months
Interest SelectionsTailor onboarding experience and beta test groupsUntil account creation or 12 months
Signup TimestampDetermine beta access priorityUntil account creation or 12 months
Section 03

How We Use Your Data

We use the collected information for the following purposes:

  • Service operation — authenticate your account, run the game, process transactions, and deliver features
  • Communication — send beta invitations, development updates, security alerts, and support responses
  • Game balance — analyze aggregated gameplay telemetry to improve mechanics, detect exploits, and ensure fair play
  • Personalization — tailor your experience based on preferences and gameplay history
  • Security — detect and prevent fraud, cheating, unauthorized access, and abuse
  • Legal compliance — meet regulatory requirements and respond to lawful requests

We do not: sell your personal data, use it for targeted advertising from third parties, or share individual gameplay data publicly without your consent.

Section 04

Data Sharing

We may share your data only in the following limited circumstances:

  • Service providers — trusted third parties who process data on our behalf (hosting, email delivery, payment processing, analytics). These providers are contractually bound to protect your data.
  • Legal obligations — when required by law, regulation, or valid legal process
  • Safety — to protect the rights, property, or safety of Beyond Horizon, our users, or the public
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with advance notice
  • Aggregated data — we may share anonymized, aggregated statistics (e.g., “10,000 players completed a trade route today”) that cannot identify individuals

We do not share your data with advertisers or data brokers.

Section 05

Storage & Security

Your data is stored on secure servers with industry-standard protections. We implement the following measures:

  • Encryption — all data transmitted between your device and our servers uses TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256.
  • Access controls — internal access to personal data is restricted to authorized personnel on a need-to-know basis, with multi-factor authentication required.
  • Monitoring — our systems are continuously monitored for unauthorized access and anomalous activity.
  • Passwords — stored using bcrypt with appropriate cost factors. We never store plaintext passwords.

While we take extensive measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a data breach.

Section 06

Cookies & Tracking

We use cookies and similar technologies to operate and improve the Service:

TypePurposeDuration
EssentialAuthentication, session management, securitySession / 30 days
PreferencesTheme settings, UI preferences, language1 year
AnalyticsAnonymous usage statistics to improve the Service90 days

We do not use third-party advertising cookies. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.

Section 07

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate or incomplete data
  • Deletion — request that we delete your personal data, subject to legal retention requirements
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to certain processing activities, including profiling
  • Withdrawal of consent — withdraw consent at any time where processing is based on consent
  • Unsubscribe — opt out of marketing communications using the link in any email, or by contacting us directly

To exercise any of these rights, contact us at the address below. We will respond within 30 days. We may ask for identity verification before processing your request.

Section 08

Children's Privacy

Beyond Horizon is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child has provided us with data, please contact us immediately.

Section 09

Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. For significant changes, we will provide additional notice through the Service or via email.

Your continued use of the Service after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Section 10

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, contact us:

Beyond Horizon — Data Protection

Email: privacy@beyondhorizononline.com

Support: beyondhorizononline.com/support

Response time: within 30 days of verified request